Not my job!

Sounds familiar, doesn't it? Nobody wants to push a bit extra. Ih, what am I saying? Nobody wants to do their job, period.
And that attitude is spread across the society and different branches: from grocery to hospital.
The other day I went to the shop where I bought my PC, as I needed a part to replace. The guy, in absolute apathy told me they are not doing it. I responded to him aren't you in a service business? The sale itself is not a service, it is a sale!! He looked at me in disbelief, that went straight over his head.
This is just one of many illustrations of "that's not my job" attitude and they will be first ones to complain how business is going down.
Meh.